A job coach is a trained professional who provides one-on-one training to employees that need extra support on the work site.
Job coaches create innovative solutions and utilize visual, verbal and written supports (universal design) to help individuals adapt to tasks. It is in their best interest to make sure that they identify natural supports in the environment that will help the employee become independent and confident in their tasks so that they can progress without being dependent on the employer.

• Job coaches can identify accommodations for the company and be a resource for diversity efforts
• Employees within an organization attain greater job and career satisfaction
• Employees completing tasks with ease and efficiency because of structure and proper supports which increases productivity, therefore saving company time and money
• Regular work assessments to check the employee’s progress completed by the job coach will reinforce job expectations and meeting company standards
• Increase retention of high-performing employees who feel valued and invested in their company