How to Access Our Services

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Families with children who are eligible for services may contact their local Ministry of Children and Family Development, Children and Youth with Special Needs (CYSN) to determine if their child is eligible for services and request they be put on the priority waitlist managed by MCFD or to set up their Autism Funding. In some cases, funding may be provided through the Ministry of Health, or the Ministry of Education.
Families and service providers may contact their analyst or the intake worker at Community Living British Columbia (CLBC) to determine if the individual is eligible for services and request they be put on the “request for service list” managed by CLBC.

CBI strongly believes in family choice and has created a service delivery model that is highly individualized, flexible, and sensitive to the needs of families, agencies and the communities in which they live. We recommend that you gather information and interview other service providers before making your final decision.


Individual contracts are based on the availability of our personnel and goodness of fit between the approach used by CBI and family desires. At times we do have a waitlist. The waitlist is managed by CBI on a first come first served basis. Once funding is in place, a written contract is received and a consultant is available, CBI will begin.

Service may also be provided through private payment via following steps:

  1. Contact CBI Consultants and arrange for an interview to discuss your needs and find out what CBI offers. Current fees are available from the office.
  2. If CBI is a good fit then complete and send in the referral form (obtained from CBI) and request to be put on the waitlist.
  3. Complete an assessment contract with CBI.
  4. Fill out Personal Profile online, and submit to your consultant.
  5. Your consultant will contact you and make appointments.
  1. Assessment usually takes 4-6 weeks. It involves family and team interviews, observations in natural settings, and direct in-teractions with your child.
  2. When assessment is completed, you receive a Functional Behaviour Assessment report with recommendations. This details the positive behaviour support plan and number of consultation hours proposed for your child’s program.
  3. At this point, a second contract with CBI is signed for the implementation phase of intervention. During implementation, your consultant will generally be involved in supporting your team to set up necessary supports, provide training (via regu-lar coaching sessions and written materials), actively monitor the program and make updates or changes as needed.
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