Customized Employment Specialist Position Description

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Customized Employment Specialist Position Description

Customized Employment Specialist

CBI Consultants is committed to diversity, equity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at Any personal information provided will be maintained in confidence.


CBI Consultants has been providing person centered inclusive practices since 1990. We are committed to full inclusion for persons with disabilities. In 1992, we published a research paper outlining our person centered positive practices – The Lifestyle Development Process (LDP), Journal of the Association for Persons with Severe Handicaps.  We have provided training and technical assistance to more than 5,000 family members, school personnel, and community living personnel throughout the world.


Customized Employment Specialists are responsible for all aspects of the CLBC-funded Customized Employment program for a caseload of job seekers with diverse abilities. They develop a Supported Employment Vocational Plan and complete all phases of customized employment including discovery, job development, job coaching, monitoring and crisis supports (where required) with the goal of placing individuals in jobs of their choosing.  They write Customized Employment Vocational Profiles, track outcomes and provide case information as requested by CBI Consultants and our contractors. The ES is comfortable delivering CBI’s Self-Determination Curriculum in a variety of settings.

You will be a key member of a team of passionate professionals committed to inclusion and diversity. You will be a recognized leader in the community, following the evidence-based practices of Customized Employment and Self-Determination as well as following the principles of person-centered planning. As a trusted member of the CBI team you will have a positive impact on peoples’ lives on a daily basis.


  • Complete professional written Customized Employment Vocational Profiles
  • Utilize evidence-based research in report compilation
  • Do ongoing job development to find placements for job seekers
  • Provide Job Coaching to job seekers in a variety of workplaces
  • Be able to speak to employers about hiring individuals with diverse abilities
  • Deliver SD Curriculum to individuals, groups, agencies, virtually, etc.
  • Organize and maintain up to date case files
  • Collect individual and program data (QoL, Employee and Employer Surveys)
  • Be comfortable and able with online platforms (Ex. Zoom) to provide service virtually


  • Follow the Customized Employment Planning Tool to complete all tasks in the development and implementation, monitoring, and follow up of the Customized Employment Vocational Profile
  • Set up initial meetings when new referrals are assigned
  • Develop, write, and implement recommendations in a Customized Employment Vocational Profile following CBI's Self-Directed Lifestyle Development Plan
  • Develop and/or support the team to develop visual supports in collaboration with CBI media team (materials such as visual calendars / schedules, both low and high-tech communication aides, instructional supports and so on)
  • Facilitate modifications and adaptations to the worksite/job duties as needed by all parties
  • Provide on-site job coaching
  • Model support or instructional strategies to natural supports (caregivers, employers/co-workers)
  • Send out Quality of Life questionnaires to job seekers not yet employed and focus individuals already employed
  • Send out Employer Surveys
  • Assist with collection and compilation of individual and program data
  • Return all incoming correspondence as per CBI policy
  • Write notes in Penelope after each appointment
  • Supporting Team Lead with quarterly submission of reports to the funder
  • Use the case assignment email (CAE) thread to provide timely updates
  • Record billable hours daily
  • Submit expenses monthly


Education and relevant experience

  • Bachelor’s degree completed in a relevant field (e.g., Psychology, Social Work, Child and Youth Care, Recreation and Health Education, Community Support Work, Mental health and Addictions).
  • Experience working directly with people with diverse abilities who may also require mental health supports


  • Mandt training (will be provided)


  • Valid Driver’s license and reliable vehicle
  • Clearance letter for vulnerable populations
  • Two or three professional references



Position involves working during business hours, evenings, and weekends according to current case load need.

Wages and benefits

$26 per hour. Pro-rated benefits include holiday accrual, dental, extended health plan and RRSP matching.


Position may involve supporting communities within the lower mainland.


Please send you resume and cover letter to (please do not change the subject line):


If you are unable to click the above link, please email your resume to including the following text in the subject line:

Customized Employment Specialist Application (from the website)


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